Marcell temperature monitor is outstanding, as is their Customer Service!Our dogs are like our children, and this monitor gives us peace of mind when we have to leave them in our RV or car.If there's a power failure or the temp falls out of the range we set (too hot, too humid, too cold), we quickly get an alert!We opted for text alerts, but you can also get email and call alerts, and it doesn't rely on wifi. It's a small CELLULAR based unit with battery backup -- critically important during power failures!It does require a subscription for alerts but it's all handled through Marcell. (We did not have to call a cell company or get a sim card.)It also has a probe that lets you monitor your refrigerator or freezer.The monitor plugs into any standard outlet or you can purchase their USB adapter. (The end of the USB cord that plugs into the monitor is round, so if you plan on powering it by USB, you need their cord.)We've been using our monitor for about 2-1/2 years and had our first issue last month when it wouldn't power on.I called Marcell and was delighted that a real person, Heather, answered! (Honestly, I was dreading the typical never-ending umpteen menu options & subsequent dead holds that are sadly so common today.) Kudos to Marcell for caring about their customers!Heather was clear, friendly and professional. After a few questions, she said they were sending us a new monitor right away!The new monitor arrived quickly and included a pre-paid return label to send our old monitor back for diagnostics so they can continue to improve their products.I don't often do reviews & I realize this is long winded, but it was worth the time and effort to share my experience with a great product from a Company with the integrity to stand behind it!Highly recommended!